Terms & Policies

Privacy Policy

This "Privacy Policy" describes how your personal information is collected, used, shared and retained by Detik Ideal Sdn Bhd (DISB) as well as its representatives and/or agents (hereinafter referred as “We”, “Us” or “Ours”)when you visit our website and/or application and such functionalities, services or features offered in connection thereof as well as offline data collected during events, etc. (herein referred to as the "Platform"). 

Personal Data refers to information that relates directly or indirectly to you, which can be used to identify you on its own or in combination with other data that We collect or have access to. By using our websites, applications or by otherwise giving Us your Personal Data, you are accepting the practices described in this Notice. If you do not agree to this Notice, please do not use our websites, applications or otherwise give Us any of your Personal Data. ThisNotice may be updated from time to time. 

Irrespective of the country from which you access or use the Platform, the Privacy Policy shall be governed by and construed in accordance with the laws of Malaysia without regard to choice or conflicts of law principles, and that you agree to submit to the exclusive jurisdiction of the courts of Malaysia to resolve any claims or disputes which may arise in connection with the Privacy Policy. This Policy provides important information in the following areas:

1. Personal Data and How We Collect It

When you visit the Platform, we automatically collect the following information about you,i.e Personal Data and/or the device you use to access our Platform:·        

In addition to the Personal Information that you provide to us directly (whether when engaging us to provide our services or during any communication with us or when you enter our office), we may also collect your Personal Information from various other sources, including without limitation, from social media platforms, online search tools, external service providers, information obtained from business partners and/or third parties through lawful sources, or at from events we have organised or participated by.

‍If you provide us with Personal Information about other individuals, you represent and warrant that they have duly appointed you to act on their behalf and have obtained their explicit consent for the processing of their Personal Information. Additionally, you confirm that you have authority to:-

By providing/submitting Personal Data, information and documents to us and/or visiting our website or by interacting with us or registering with us or continuing to use our service, you have read and accepted the terms and conditions set out in this Policy; and you have consented and authorised us to collect, use, access, transfer, store, disclose and process the Personal Data. You have further consented and authorized us to obtain and verify information about you.

We reserve the right to modify, update and/or amend the Policy from time to time and such modification, update and/or amendment will be published in this platform. Continued use of our service will signify that you agree to and accept such modification, update and amendments

2. How Do We Use Your Personal Data

We use your personal data or informationabout you for the following purposes:

In relation to particular products or services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal Data. If so, we will collect, use and disclose your Personal Data for these additional purposes as well, unless we have specifically notified you otherwise.

If you have provided us with your Malaysia telephone number(s) and have indicated that you consent to receiving marketing or promotional information via your Malaysia telephone number(s), then from time to time, DISB may contact you using suchMalaysia telephone number(s) (including via voice calls, text, fax or othermeans) with information about our products and services.

DISB shall undertake to protect personal data in its possession or under its control by making reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks

3. Disclosure of Your Personal Data

Subject to the provisions of any applicable law, your Personal Data may be disclosed, for the purposes listed above (where applicable), to the following entities or parties, whether they are located overseas or in Malaysia:

4. Retention of Your Personal Data

In accordance with applicable laws, We will use your Personal Data for as long as necessary to satisfy the purposes for which your Personal Data was collected (as described in Item 2 above) or to comply with applicable legal requirements. Personal data used to provide you with a personalized experience will be kept for a duration permitted by applicable laws.

5. Your Rights

Access to Personal Data: You have the right to access, review and request a physical or electronic copy of information held about you. You also have the right to request information on the source of your Personal Data.  These rights can be exercised by way of contacting us at:

Address : Detik Ideal Sdn Bhd, F-3-3 Strand Garden Office Jalan PJU 5/1 Kota Damansara 47810, PetalingJaya, Selangor Darul Ehsan, Malaysia
‍Email: admin@detikideal.com.my

If the request is submitted by a person other than you, without providing evidence that the request is legitimately made on your behalf, the request will be rejected. Please note that any identification information provided to Us will only be processed in accordance with, and tothe extent permitted by applicable laws.

Additional rights (e.g. modification, deletion of Personal Data, revoke consent): Where provided by law, you can:

by submitting your request in writing or via email to our Admin at the contact details provided above.

Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. Therefore, you may still receive communication during this period of time.

If you withdraw your consent to any or all use of your Personal Data, depending on the nature of your request, DISB may not be in a position to continue to provide its products and services to you, or administer any contractual relationship in place, which in turn may also result in the termination of any agreements with DISB, and your being in breach of your contractual obligations or undertakings. DISB's legal rights and remedies in such event are expressly reserved.

Please note that withdrawing consent does not affect our right to continue to collect, use and disclose Personal Data where such collection, use and disclose without consent is permitted or required under applicable laws.

Please also note that, in certain circumstances, We will not be able to delete your Personal Data without also deleting your user account. We may be required to retain some of your Personal Data after you have requested deletion, to satisf your legal or contractual obligations. We may also be permitted by applicable laws to retain some of your Personal Data to satisfy our business needs.

Where available, our Websites have a dedicated feature through which you can review and edit the Personal Data that you have provided. Please note thatWe require our registered consumers to verify their identity (e.g. loginID/email address, password) before they can access or make changes to their account information. This helps prevent unauthorised access to your account.

6. Administration and Update of Personal Data

We generally rely on you to ensure that any Personal Data provided by you (or your authorised representative) is accurate and complete in all respects. In order to ensure that your Personal Data is current, complete and accurate, please promptly update us if there are changes to your Personal Data by informing Us in writing or via email at the contact details provided below. Until you have informed us otherwise, we will treat your Personal Data (as provided by you or your authorised representative) as accurate and complete.

7. Use of Cookies/Similar Technologies, Log Files and Web Beacon

When you visit or interact with our Platform, we or our authorised service providers may use cookies, web beacons, and other similar technologies for collecting and storing information to help provide you with a better, faster, and safer web experience.

Cookies are text files that are placed on your computer by websites that you visit.Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. They are used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

We use the term "cookies" throughout this notice to also cover all similar technologies, such as web beacons SDK, log files and pixel tags.

The Platform and certain site features and services are available only through the use of these technologies. You are always free to block, delete, or disable these technologies if your browser so permits.

However, if you decline cookies or other similar technologies, you may not be able to take advantage of the Platform and certain site features or services tools. For more information on how you can block, delete, or disable these technologies, please review your browser settings.

8. Changes to This Policy

If We change the way We handle your Personal Data, We will update this Policy. We reserve the right to make changes to our practices and this Policy at any time, please check back frequently to see any updates or changes to our Policy.

9. Contacting Us

To ask questions or make comments on this Notice and our privacy practices or to make a complaint about our compliance with applicable privacy laws, please contact Us at: 

Address: DetikIdeal Sdn Bhd, F-3-3 Strand Garden Office Jalan PJU 5/1 Kota Damansara 47810, PetalingJaya, Selangor Darul Ehsan, Malaysia 
Email: admin@detikideal.com.my
Call: 03-6151 4886

10. Governing Law

This Policy shall be governed in all respects by the laws of Malaysia.

Privacy Policy Last Updated: 1 January 2023